A Potential Risk for Telecom & Banking Sectors SS7

Feb 20th 2025

If you've ever wondered how cybercriminals intercept calls, steal OTPs, or track locations without physical access to a device, the answer lies in an aging telecom protocolSS7 (Signaling System No. 7). Despite being decades old, SS7 remains the backbone of mobile communication worldwide. Unfortunately, it was never designed with modern security challenges in mind, making it a goldmine for hackers, surveillance agencies, and fraudsters.

With the rise of mobile banking and digital transactions, the risks have escalated. This blog dives into why SS7 is still a major threat, how it can be exploited, and what telecom operators, banks, and users can do to maximize security.

Understanding SS7 Vulnerabilities 📡

SS7 is the protocol that allows mobile networks to exchange information needed for routing calls, texts, and data services. Originally designed in the 1970s, security was not a concern back then because only trusted telecom operators had access to the system. Today, however, SS7 vulnerabilities are widely exploited, allowing attackers to:

  1. Intercept Calls & OTPs – Attackers reroute calls and messages, stealing two-factor authentication (2FA) codes.
  2. Track User Locations – Hackers can pinpoint a user’s location in real time without their knowledge.
  3. Perform SIM Swap Fraud – By exploiting SS7, fraudsters hijack phone numbers to gain access to bank accounts.

Studies indicate thousands of SS7-based attacks occur monthly worldwide, with higher risks in regions with weak telecom security. While many assume these attacks target only high-profile individuals, everyday users are equally vulnerable—especially when banking transactions rely on SMS-based OTPs.


The Dark Side – SS7 Exploitation by Powerful Entities

SS7 isn't just exploited by cybercriminals; it has long been used by intelligence agencies, private investigators, and even corporations for surveillance and tracking. The risks include:

  • Mass Location Tracking: Anyone with SS7 access can track phone locations in real time without consent.
  • Government Surveillance: Some states leverage SS7 vulnerabilities for mass data collection and spying.
  • Corporate Espionage: Businesses and political figures have been targets of SS7-based tracking and eavesdropping.

Without global regulatory enforcement, SS7 remains an open door for abuse, allowing those with power and access to exploit it freely.


Can SS7 Be Secured? How to Maximize Protection 🔒

While completely eliminating SS7 risks is impossible due to its legacy infrastructure, multiple layers of security can significantly reduce exposure.

1. Deploy SS7 Firewalls 🔥

An SS7 firewall acts as a filter, blocking malicious signaling requests before they reach the network. Leading solutions include:

  • AdaptiveMobile SS7 Firewall
  • Palo Alto Networks SS7 Security
  • Mobileum Signaling Security Solution

2. Transition to Secure Protocols for 4G/5G

Modern networks use the Diameter protocol (for 4G) and 5G Security Edge Protection Proxy (SEPP) to replace SS7. Operators must:

  • Gradually phase out 2G/3G networks.
  • Deploy Diameter-based firewalls like:
    • F5 Networks Diameter Signaling Security
    • Oracle Communications Diameter Signaling Router

3. Device Registration in Banking Apps 🏦

Many modern banking apps now require device registration, ensuring that even if an attacker intercepts an OTP, they cannot use it without access to the registered device. This additional step significantly reduces fraud.

4. Strengthen Authentication Beyond SMS OTPs

Relying on SMS-based OTPs is no longer secure. Instead, banks and businesses should:

  • Use app-based authentication (Google Authenticator, Authy, Microsoft Authenticator).
  • Switch to hardware security keys (YubiKey, Titan Security Key).
  • Implement biometric login (fingerprint, face recognition).

5. AI-Powered SS7 Attack Detection 🤖

AI-based security tools can detect unusual SS7 signaling activity and prevent unauthorized access. Some industry leaders include:

  • Positive Technologies Telecom Attack Discovery
  • TATA Communications SS7 Threat Intelligence

6. Individual Steps for Protection

While waiting for telecom companies to act, individuals can reduce their risk by: ✅ Using encrypted messaging apps – Signal, WhatsApp, or Telegram instead of SMS.
Avoiding SMS 2FA – Opt for Google Authenticator or a hardware key.
Monitoring SIM activity – If your phone suddenly loses network, contact your provider.
Using a VPN – Helps obscure your actual location.
Registering your device in banking apps – Ensures that even if OTPs are stolen, they cannot be used elsewhere.


Final Thoughts – No System is 100% Secure, But Layers Matter

Security is not about being 100% hack-proof—it’s about minimizing risks. SS7 vulnerabilities are a serious global issue that exposes both individuals and institutions to fraud, surveillance, and cyberattacks. The key takeaway is layered security:

  • Telecom providers must deploy firewalls and upgrade networks.
  • Banks and businesses should eliminate SMS OTP reliance and enforce device registration.
  • Users should switch to encrypted communication and multi-factor authentication.

While powerful entities continue to exploit SS7 vulnerabilities, the average person and business can still take practical steps to make it significantly harder for attackers to succeed.

📢 Spread the word! Security awareness is the first step toward better protection. 🚀